Delivery Information

In Stock: Local warehouse items are shipped same business day (cut-off times: 3pm (Royal Mail) & 2pm  (couriers)
In Stock
Remote warehouse items are shipped within 1-3 days (cut-off time: 4pm).
On order: Usually goods in transit from suppliers
Out of  Stock: Unless an ETA date is published, usually available within 1-5 days 
Special Order: Shipped as they become available from our suppliers (please refer to your emailed ETA)
Discontinued: May be able to source (please refer to our email updates)

Carriers
We use the following carriers to deliver our orders:
Royal Mail
UPS
FedEx
DHL
DPD
TNT
MyHermes
ChronoPost

 

Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Please note that only Signed For and Special Delivery by  Royal Mail use a tracking number.

 

UK Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location.
Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders
If an item is out of stock hence on back order, we will ship you the part of your order that is in stock.
When the Out of stock item becomes available we will ship you the rest of your order.
You will not be charged any additional shipping and handling for the second shipment.

Shipping to 25 European countries

 

Carriers
We use the following carriers to deliver our orders:
Royal Mail
UPS
FedEx
DHL
DPD
TNT
MyHermes
ChronoPost

 

Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Please note that only Signed For and Special Delivery by  Royal Mail use a tracking number.

 

UK Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location.
Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders
If an item is out of stock hence on back order, we will ship you the part of your order that is in stock.
When the Out of stock item becomes available we will ship you the rest of your order.
You will not be charged any additional shipping and handling for the second shipment.